Privacy Policy

Last updated: 12/3/2025

This Privacy Policy explains how Fraxio ("we," "our," or "us") collects, uses, stores, and protects personal data in connection with our SaaS platform and related services ("Services"). By using the Services, you ("Client") acknowledge and agree to the terms described here.

1. Data Controller and Processor

  • The Client is the data controller for all personal data uploaded or processed through the Services.
  • Fraxio acts as a data processor, processing personal data only on your documented instructions and for providing and maintaining the Services.

2. Data We Collect

We collect only the information necessary to operate the Services, including:

  • Candidate and contact information uploaded by Clients (e.g., names, emails, phone numbers, CV data)
  • Payment and billing information where applicable

3. How We Use Data

We use personal data to:

  • Provide the Platform's functionality, including storing, managing, and processing client-uploaded data
  • Facilitate communications via integrated third-party messaging and email services
  • Manage your account and billing
  • Improve our Services and ensure security and compliance

4. Legal Basis for Processing

Our processing of personal data is based on your consent and our performance of a contract with you as the Client.

5. Data Sharing and Third Parties

We may share data with:

  • Third-party service providers who help us operate the Services (e.g., cloud hosting, email and messaging providers) under strict confidentiality and data protection agreements

6. Data Security

We implement industry-standard technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure.

7. Data Retention

We retain personal data only as long as necessary to provide the Services or comply with legal obligations. Upon termination, Client data will be deleted within a reasonable timeframe, unless retention is legally required.

8. Your Rights

Under GDPR, you have the right to:

  • Access and obtain a copy of your personal data
  • Request correction or deletion of inaccurate or unnecessary data
  • Object to or restrict processing under certain circumstances
  • Withdraw consent at any time without affecting prior processing
  • Request data portability
  • Lodge a complaint with a supervisory authority

Clients are responsible for managing and fulfilling these rights with respect to the candidate data they upload and process via the Platform.

9. International Transfers

Personal data may be transferred to third-party service providers or subsidiaries located outside the European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your data.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

11. Contact Us

For questions about this Privacy Policy or to exercise your data rights, please contact:

  • Email: kane@Fraxio.com
  • Address: Melanendreef 286, 4614 GL Bergen op Zoom